Shipping & Delivery

House of Fortune currently delivers within the United Kingdom only.

UK Delivery

Standard UK Delivery — £4.99

FREE Standard UK Delivery on orders of £50 or more.

Delivery Time

Please allow approximately 2–5 working days from the date you place your order for UK delivery.

Working days are Monday to Friday and exclude UK bank holidays. Delivery times are estimates and may occasionally be affected by courier delays, severe weather, busy seasonal periods or other circumstances outside our reasonable control.

Order Processing & Dispatch

Orders are prepared and packed with care. Once your order has been dispatched, you will receive confirmation using the contact details provided at checkout where applicable.

Delivery Address

Please make sure your delivery address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the dispatch process.

Delayed, Missing or Damaged Orders

If your order has not arrived within the expected delivery period, or arrives damaged or incorrect, please contact us with your order number and photographs where relevant so that we can investigate.